Returns & Complaints

 

 

We all know it.

Changed your mind and you don't want to keep the products? No problem - returning them is very easy.

To process your order, we absolutely need the following information from you:

  • Invoice or order number
  • Article number
  • Selection of the request
  • Statement of the reason for the complaint
  • Description of the defect (if a defect exists)

Returns are possible within 14 days . See our return policy for details.


We process your information solely for the purpose of processing your return.
Further information can be found in our privacy policy .